FAQ

There's no question you have many options available to you locally and also online. Online travel stores provide convenience, but what they lack is the customer service and follow-up. If you book a flight, hotel, car rental, or even a vacation package with an online supplier, you normally do not receive important follow-up, especially from a live person. When you deal with a live travel agent, whether you book in person, over the phone, or via our website, you will always have peace-of-mind knowing that we are available to monitor your booking and ensure that you receive everything correctly. If for any reason out of your control there are any issues with your booking, such as airline schedule changes, tour cancellations, or activity at your destination you need to be notified about, we keep on top of this information, and if you need to be notified immediately once we are aware to make the necessary changes.

Not necessarily true! It always seems that they offer cheaper deals because they have the ability to post on their websites a ton of discounted vacations, flights, hotels, and many other products. However, on average we always have clients contacting us later, because the low price they saw actually was not available when they went to proceed further to book. You see, they still advertise the lowest price, but does not mean that you will get it for you travel dates. Now don't get us wrong, we believe you can find great deals online, but please keep this in mind! We also have access to all the same booking reservation systems as many of these online travel companies, and more than likely if that trip and price is available for them, we can access and offer the same to you as well. The big difference between us and online travel suppliers is that we will never advertise a lower price if we know it's not available to you.